Swift Healthcare Training & Recruitment Ltd (hereinafter “Swift Healthcare”) is pleased that you are visiting our website www.swifthealthcare.co.uk. Data protection and data security when using our website are very important to us. We would therefore like to inform you at this point which of your personal data we collect when you visit our website and for what purposes it is used.

Since changes in the law or changes in our internal company processes may make it necessary to adapt this Privacy Policy, we ask you to read this Privacy Policy regularly. The Privacy Policy can be accessed, saved and printed out at any time under Privacy Policy.

Responsible party and scope of application

The responsible party within the meaning of the EU General Data Protection Regulation (hereinafter: GDPR) and the UK`s Data Protection Act is:

Swift Healthcare Training & Recruitment Ltd

543 Melton Road, Leicester, United Kingdom, LE4 7SJ

Tel: 07950 200776

Email: hr@swifthealthcareservices.co.uk

WhatsApp: +44 7932 548244

Web: www.swifthealthcareservices.co.uk

This Privacy Policy applies to the Swift Healthcare website which can be accessed under the domain www.swifthealthcareservices.co.uk regardless of you being redirected from any of our other domains.

The Supervisory Authority

The Information Commissioner`s Office (ICO) is the for Swift Healthcare relevant authority in matters of data protection. You have the right to make a complaint at any time to the ICO (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO in the first instance.

Principles of data processing

Personal data is any information relating to an identified or identifiable natural person. This includes, for example, information such as your name, age, address, telephone number, date of birth, e-mail address, IP address or user behaviour. Information for which we cannot (or can only with a disproportionate effort) establish a link to your person, e.g., by anonymising the information, is not personal data. The processing of personal data (e.g., collection, retrieval, use, storage or transmission) always requires a legal basis or your consent. Processed personal data will be deleted as soon as the purpose of the processing has been achieved and there are no longer any legally required retention obligations.

If we process your personal data for the provision of certain offers, we will inform you below about the specific processes, the scope and purpose of the data processing, the legal basis for the processing and the respective storage period.

Individual processing operations

Provision and use of the web site

When you call up and use our website, we collect the personal data that your browser automatically transmits to our server. This information is temporarily stored in a so-called log file. When you use our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure its stability and security:

• IP address of the requesting computer,
• Date and time of access,
• name and URL of the file accessed,
• website from which the access was made (referrer URL),
• browser used and, if applicable, the operating system of your computer as well as the name of your access provider.

Art. 6 para. 1 lit. f GDPR serves as the legal basis for the aforementioned data processing. The processing of the aforementioned data is necessary for the provision of a website and thus serves to protect a legitimate interest of our company.

As soon as the aforementioned data is no longer required to display the website, it is deleted. The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility for the user to object. Further storage may take place in individual cases if required by law.

Hosting

As part of processing on our behalf, a third-party provider provides hosting and web site display services for us. All data collected in the course of using this web site or in forms provided for this purpose in the online shop as described below are processed on its servers. Processing on other servers only takes place within the framework explained here.

We host our website at Wix.com Ltd, 40 Namal Tel Aviv St, Tel Aviv 6350671, Israel. Wix a tool for creating and hosting websites. When you visit our website, Wix is used to analyse user behaviour, visitor sources, the region of the website visitors and the number of the number of visitors. Wix stores cookies on your browser, which are necessary for the presentation of the website and to ensure security (necessary cookies).

The data is stored on Wix servers in Israel. Israel is considered a secure third country. This means that Israel has a level of data protection that corresponds to the level of data protection in the UK and the European Union. For details, please refer to the privacy policy of Wix.

The use of Wix is based on our legitimate interest. We have a legitimate interest in the most reliable presentation of our website. Insofar as a corresponding consent has been requested, the processing is carried out exclusively on the basis of your consent, insofar as the consent allows the storage of cookies or the access to information in the user’s device. The legal basis for the data processing is our legitimate interest in providing our web site in accordance with Art. 6 para. 1 f) GDPR.

Contacting us

When you contact us by telephone, e-mail, the data you provide will be stored by us based on Art. 6 (1) lit. b of the GDPR, insofar as it is necessary to answer your questions. The contact is logged in order to be able to prove the contact in accordance with the legal requirements. We delete the data accruing in this context when the respective conversation with you has ended and the facts concerned have been conclusively clarified.

WhatsApp

We offer visitors to our web site the possibility to contact us via the messaging service WhatsApp of Meta Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.  If you contact us via WhatsApp on the occasion of a specific transaction, we store and use the mobile phone number you use on WhatsApp and – if provided – your first and last name in accordance with the provision of a contractual or pre-contractual measure to process and respond to your request (Art. 6 para. 1 lit. b) GDPR). On the basis of the same legal basis, we may ask you to provide further data via WhatsApp in order to be able to assign your request to a specific process.

Newsletter

On our website, users are given the opportunity to subscribe to our newsletter. In principle, our newsletter can only be received by the data subject if he or she registers for the newsletter mailing. For legal reasons, a confirmation email is sent to the email address entered by a data subject for the first time for the newsletter dispatch using the double opt-in procedure. This confirmation e-mail serves to verify whether the owner of the e-mail address as the data subject has authorised the receipt of the newsletter.

When registering for the newsletter, we also store the IP address of the device used by the data subject at the time of registration as well as the date and time of registration, which is assigned by the Internet service provider (ISP). The collection of this data is necessary in order to be able to trace the (possible) misuse of the e-mail address of a data subject at a later date and therefore serves our legal protection.

The personal data collected in the context of a registration for the newsletter is used exclusively for sending our newsletter. Furthermore, subscribers to the newsletter could be informed by e-mail if this is necessary for the operation of the newsletter service or a related registration, as could be the case in the event of changes to the newsletter offer or changes to the technical circumstances.

The processing of your e-mail address is thus based exclusively on your consent (Art. 6 para. 1 p. 1 lit. a) GDPR). You can revoke this consent at any time. An informal communication by e-mail to us is sufficient for this purpose. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

Applications

If you apply for a role or job, we process the information we receive from you as part of providing you with our portal service, e.g., through your letter of application, CV, references, correspondence, telephone, or verbal details. In addition to your contact details, information about your education, qualifications, work experience and skills is particularly relevant to provide you with our services.

As a rule, we do not require any special categories of personal data within the meaning of Art. 9 GDPR. We ask you not to provide us with any such information from the outset. If such information is relevant to the application process and provided to us, we process it together with your other data.

The legal basis for processing data during the application process is Art. 6 para. 1 lit. b) GDPR and, if you have given your consent, for example by sending us information that is not necessary for the application process, it is Art. 6 para. 1 lit. a) GDPR.

Disclosure of data

In general, and unless otherwise mentioned in this policy, we will not share your data. However, if we do so we will only pass on your personal data to third parties if:

• you have given your express consent to this in accordance with Art. 6 para. 1 p. 1 lit. a GDPR,
• this is legally permissible and necessary for the fulfilment of a contractual relationship with you according to Art. 6 para. 1 p. 1 lit. b GDPR,
• if there is a legal obligation for the disclosure according to Art. 6 para. 1 p. 1 lit. c GDPR,
• the disclosure is necessary in accordance with Art. 6 para. 1 p. 1 lit. f GDPR for the protection of legitimate business interests and for the assertion, exercise or defence of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data.
• If we commission third parties with the processing of personal data, this is done on the basis of a contract processing agreement in accordance with Art. 28 of the GDPR.

Use of cookies

We use cookies on our web site. Cookies are small files that are sent by us to the browser of your terminal device when you visit our website and are stored there. Some functions of our website cannot be offered without the use of technically necessary cookies. Other cookies, however, enable us to carry out various analyses. Cookies are, for example, able to recognise the browser you are using when you visit our web site again and to transmit various information to us. Among other things, cookies enable us to make our website more user-friendly and effective for you, for example by tracking your use of our web site and determining your preferred settings (e.g., country and language settings). If third parties process information via cookies, they collect the information directly via your browser. Cookies do not cause any damage to your end device. They cannot execute programs or contain viruses. For further information please refer to our Cookie Policy and for more general information please visit www.allaboutcookies.org

Hyperlinks

Our web site contains so-called hyperlinks to web sites of other providers. When you activate these hyperlinks, you will be redirected from our web site directly to the web site of the other provider. You will recognise this by the change of URL, among other things. We cannot accept any responsibility for the confidential handling of your data on these third-party web sites, as we have no influence on whether these companies comply with data protection regulations. Please inform yourself about the handling of your personal data by these companies directly on these web sites.

Facebook Pixel

Within our online offer, the so-called “Facebook Pixel” of the social network Facebook is used. If a user clicks on an advertisement placed by us and played on Facebook, an addition is added to the URL of our linked page by Facebook Pixel. If our site allows data to be shared with Facebook via Pixel, this URL parameter is inscribed in the user’s browser via a cookie that our linked site sets itself. This cookie is then read by Facebook Pixel and enables the data to be forwarded to Facebook.

With the help of the Facebook Pixel, it is possible for Facebook, on the one hand, to determine the visitors to our online offer as a target group for the display of advertisements (so-called “Facebook Ads”). Accordingly, we use the Facebook pixel to display the Facebook ads placed by us only to those Facebook users who have also shown an interest in our online offer or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the web sites visited), which we transmit to Facebook (so-called “Custom Audiences”). With the help of the Facebook pixel, we also want to ensure that our Facebook ads correspond to the potential interest of the users and do not have a harassing effect. This allows us to further evaluate the effectiveness of the Facebook ads for statistical and market research purposes by tracking whether users were redirected to our website after clicking on a Facebook ad (so-called “conversion”).

The data collected is anonymous for us, so it does not allow us to draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook, so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook Privacy Policy. The data may enable Facebook and its partners to place advertisements on and outside of Facebook.

The data processing associated with the use of the Facebook Pixel is carried out on the basis of our overriding legitimate interest in the evaluation, optimisation and economic operation of our online offering and our advertising measures.

Google Ads Re-marketing

Our website uses the Google Ads Re-marketing function to advertise this website in Google search results and on third-party websites. For this purpose, Google sets a cookie in the browser of your terminal device, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and on the basis of the pages you visit.

Further data processing will only take place if you have consented to Google linking your internet and app browsing history to your Google account and using information from your Google account to personalise the ads you see on the web. In this case, if you are logged in to Google while browsing our web site, Google will use your data together with Google Analytics data to create and define targeting lists for cross-device re-marketing. For this purpose, your personal data will be temporarily linked by Google with Google Analytics data in order to form target groups. The use of Google Ads Re-marketing may also involve the transmission of personal data to the servers of Google LLC. in the USA.

Details on the processing triggered by Google Ads Re-marketing and on Google’s handling of data from websites can be found here.

You can permanently object to the setting of cookies by Google Ads Re-marketing by downloading and installing the Google browser plug-in available at the following link.

Further information and the privacy policy regarding advertising and Google can be found here.

Hotjar

We use Hotjar to help us better understand the needs of our users and optimise what we offer on this website.  Hotjar’s technology gives us a better understanding of our users’ experiences (e.g., how much time users spend on which pages, which links they click on, what they like and don’t like etc.) and helps us to tailor our offering to our users’ feedback. Hotjar uses cookies and other technologies to collect information about our users’ behaviour and about their devices (in particular, device IP address (collected and stored anonymously only), screen size, device type (unique device identifiers), information about the browser used, location (country only), preferred language for viewing our website). Hotjar stores this information in a pseudonymised user profile.  The information is neither used by Hotjar nor by us to identify individual users nor is it merged with other data about individual users; your data will be deleted after 1 year at the latest. Further information can be found in Hotjar’s privacy policy.

You can agree to the storage of a user profile and information about your visit to our website by Hotjar as well as the setting of Hotjar tracking cookies in our cookie declaration and revoke your consent there at any time.

Google Analytics

On the basis of our legitimate interests, we use Google Analytics, a web analytics service provided by Google LLC (“Google”). Google uses cookies. The information generated by the cookie about the use of the online offer by the users is usually transmitted to a Google server in the USA and stored there.

Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. In doing so, pseudonymous user profiles can be created from the processed data.

We only use Google Analytics with IP anonymisation activated. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

The IP address transmitted by the user’s browser will not be merged with other data from Google. Users can prevent the storage of cookies by setting their browser software accordingly; users can also prevent the collection of the data generated by the cookie and related to their use of the online offer to Google as well as the processing of this data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

For more information on Google’s use of data, settings and opt-out options, please visit Google’s websites: https://www.google.com/intl/en/policies/privacy/partners  (“Data use by Google when you use our partners’ websites or apps”), https://policies.google.com/technologies/ads  (“Data use for advertising purposes”), https://adssettings.google.com/authenticated  (“Manage the information Google uses to serve you ads”).

Data subject rights

The following rights arise from the GDPR for you as a data subject of a processing of personal data:

• Pursuant to Art. 15 GDPR, you may request information about your personal data processed by us. In particular, you can request information about the processing purposes, the categories of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of complaint, the origin of your data if it has not been collected by us, about a transfer to third countries or to international organisations, and about the existence of automated decision-making, including profiling, and, if applicable, meaningful information about its details.

• Pursuant to Art. 16 GDPR, you can immediately request the correction of inaccurate or the completion of your personal data stored by us.

• Pursuant to Art. 17 GDPR, you may request the erasure of your personal data stored by us, unless the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims.

• Pursuant to Art. 18 GDPR, you may request the restriction of the processing of your personal data if you dispute the accuracy of the data, the processing is unlawful, we no longer need the data and you object to their erasure because you need them for the assertion, exercise or defence of legal claims. You also have the right under Article 18 of the GDPR if you have objected to the processing in accordance with Article 21 of the GDPR.

• Pursuant to Art. 20 GDPR, you may request to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or you may request that it be transferred to another controller.

• Pursuant to Art. 7 (3) GDPR, you may revoke your consent once given to us at any time. This has the consequence that we may no longer continue the data processing based on this consent for the future.

• In accordance with Art. 77 GDPR, you have the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence, your place of work or our company headquarters for this purpose.

Right of objection

When your personal data is processed on the basis of legitimate interests pursuant to Art. 6 (1) sentence 1 lit. f GDPR, you have the right to object to the processing of your personal data pursuant to Art. 21 GDPR, insofar as there are grounds for doing so that arise from your particular situation or the objection is directed against direct advertising. In the case of direct advertising, you have a general right of objection, which is implemented by us without specifying a particular situation.

Data security and security measures

We undertake to protect your privacy and to treat your personal data confidentially. In order to prevent manipulation or loss or misuse of your data stored with us, we take extensive technical and organisational security precautions which are regularly reviewed and adapted to technological progress. However, we would like to point out that, due to the structure of the Internet, it is possible that the rules of data protection and the above-mentioned security measures may not be observed by other persons or institutions for which we are not responsible. In particular, data disclosed unencrypted – e.g., if this is done by e-mail – can be read by third parties. We have no technical influence on this. It is the user’s responsibility to protect the data he or she provides against misuse by encrypting it or in any other way.

Social media

We maintain presences in the “social media”. Insofar as we have control over the processing of your data, we ensure that they comply with applicable data protection regulations. However, you use these platforms and their functions on your own responsibility. This applies in particular to the use of the interactive functions (e.g., commenting, sharing, rating). With your consent, data may be transferred to a third country outside the EU, which may have a lower level of data protection than the EU (Art. 49 para. 1 p. 1 lit. a GDPR). We maintain our social media profiles in order to communicate with visitors to these profiles es and to inform them about our offers in this way.

In addition, we collect data for statistical purposes in order to be able to further develop and optimise the content and to make our offer more attractive. The data required for this purpose (e.g., total number of page views, page activities and data provided by visitors, interactions) are processed and made available by the social networks. We have no influence on the generation and presentation of this data.

In addition, your personal data is used by the providers of the social media, but also by us for market research, communication and advertising purposes. It is possible, for example, that usage profiles are created based on your usage behaviour and the resulting interests. This allows, among other things, advertisements to be placed within and outside the platforms that presumably correspond to your interests. Cookies are usually stored on your computer for this purpose. Independently of this, data that is not directly collected from your end devices may also be stored in your usage profiles. The storage and analysis also takes place across devices; this applies in particular, but not exclusively, if you are registered as a member and logged in to the respective platforms.

We do not collect or process any other personal data.

The processing of your personal data by us is based on our legitimate interests in effective information and communication pursuant to Art. 6 (1) sentence 1 lit. f GDPR.

If you are asked for consent to data processing, i.e., if you declare your consent by confirming a button or similar (opt-in), the legal basis of the processing is Art. 6 (1) sentence 1 lit. a., Art. 7 GDPR.

If you are a member of a social network and do not want the network to collect data about you via our website and link it to your stored membership data with the respective network, you must

1. log out of the respective network before visiting our fan page
2. delete the cookies on your device and
3. close and restart your browser

After logging in again, however, you will once more be recognisable to the network as a specific user.

Since we do not have complete access to your personal data, you should contact the providers of the social media directly if you wish to assert your rights, as they each have access to the personal data of their users and can take appropriate measures and provide information.

International transfers

We do not directly and for the purpose of processing transfer your personal data outside the European Economic Area (EEA) and the UK.

Accuracy

It is important that the data we hold about you is accurate and current, therefore please keep us informed of any changes to your personal data.

Children Data

Our website is not intended for children, and we do not knowingly collect data relating to children. If you become aware that your Child has provided us with Personal Data, without parental consent, please contact us, and we take the necessary steps to remove that information from our server.

External Links

Our website contains links to the online offers of other providers. We hereby point out that we have no influence on the content of the linked online offers and the compliance with data protection regulations by their providers.

Changes and updates to the privacy policy

We kindly ask you to regularly inform yourself about the content of our privacy policy. We will amend the privacy policy as soon as changes to the data processing activities we carry out make this necessary. We will inform you as soon as the changes require an act of cooperation on your part (e.g., consent) or other individual notification.

Concerns and Contact

If you have any concerns about a possible compromise of your privacy or misuse of your personal data on our part, or any other questions or comments, you can contact us using hr@swifthealthcareservices.co.uk.